eRoom Recycle Bins cannot be opened because “object not found”
Support / Q&A December 12th, 2007Problem:
When trying to access an eRoom Recycle Bin, you get the error “Unfortunately, eRoom was unable to generate the page you requested, because an object could not be found.”
Solution:
Option1: Go to the eRoom Settings and disable the Recycle Bin (apply settings), then re-enable it. Try to access it now.
Option2: The Site Admin can access the eRoom Recycle Bin via the Site Settings in eRoom Server MMC, and can often see the Recycle Bin from there. At the point it should be emptied. If it cannot be seen from the eRoom Server, then try…
Option3: Contact EMC Support. It”s likely they will send you a script which should repair th problem. If that still doesn’t work, they may ask you to send them some files so their engineering group can troubleshoot it.
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